Facilities Services Officer
About the job
The Facilities Services Officer plays a vital role in providing frontline customer service and administrative support for Campus Development and Facilities Maintenance. This position is essential for coordinating maintenance requests and ensuring compliance with contractor regulations, ultimately contributing to a thriving university environment. The team values collaboration, diversity, and innovation, creating an inclusive atmosphere where everyone can thrive.
You'll be responsible for
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Communicating with stakeholders
Communicate directly with customers, contractors, and internal personnel to streamline and optimise the logging, assignment, scheduling, and follow-up of outstanding work requests.🛠️
Managing service requests
Receive and manage service requests and maintenance tickets through the University’s maintenance management system, raising and administering work orders as required.✅
Ensuring contractor compliance
Ensure contractors remain administratively compliant with Murdoch working guidelines and regulations, including managing contractor inductions and high-risk permit-to-work applications.Key criteria
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Facilities management experience
Experience in facilities management or related fields.View
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Proficiency in Microsoft Office
Demonstrated proficiency in Microsoft Office applications.View
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Effective communication skills
Highly effective communication and interpersonal skills.View
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