About the job
The Fast Track Case Manager job at EML is all about making a positive impact on people's lives every day. By proactively managing and finalising lower-risk workers compensation claims, you play a crucial role in supporting individuals on their return-to-work journey. The team thrives in a collaborative and inclusive environment, where every employee is valued and encouraged to grow.
You'll be responsible for
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Reviewing and managing claims
Review and manage a portfolio of workers compensation claims, making decisions in line with EML policies, procedures and compliance requirements.📝
Developing Claims Management Plans
Develop and maintain Claims Management Plans to support positive and sustainable Return to Work outcomes.🚧
Identifying barriers
Identify potential barriers and implement strategies to support timely recovery and return to work.Key criteria
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Claims management experience
Demonstrated experience managing workers compensation claims portfolios.View
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Customer service background
Experience in a high-volume customer service environment.View
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Time management skills
Proven ability to meet deadlines in a fast-paced setting.View
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