About the job
The Fast Track Case Manager job at EML is all about making a positive impact on someone's life every day. This role involves proactively managing and finalising lower-risk workers compensation claims, ensuring that all claims are handled in line with EML’s policies and procedures. The team thrives on collaboration and support, creating a learning culture that fosters long-term career growth.
You'll be responsible for
📂
Managing claims
Reviewing and managing a portfolio of workers compensation claims, making decisions in line with EML policies, procedures and compliance requirements.📝
Developing plans
Developing and maintaining Claims Management Plans to support positive and sustainable Return to Work outcomes.🚧
Identifying barriers
Identifying potential barriers and implementing strategies to support timely recovery and return to work.Key criteria
📊
Experience in customer service
Demonstrated experience managing high volumes of inquiries in customer service environments.View
⏰
Time management skills
Proven ability to manage time effectively to meet deadlines.View
💻
Proficiency in Microsoft Office
Experience using Microsoft Word, Excel, and Outlook proficiently.View
View more
