Aristocrat8 jobs

Field Service Technician

JuniorMid levelFull-timeHybridGreystanes NSW 2145, AustraliaCustomer service and supportInformation technologyPosted 6 days ago
Pending fitX of Y criteria met

About the job

As a Field Service Technician, you will be at the forefront of maintaining the flawless operation of our electronic gaming machines. This outstanding job offers you the chance to work with groundbreaking technology while being an integral part of a team that's committed to excellence. You will play a pivotal role in ensuring our customers receive outstanding service, contributing to Aristocrat’s reputation for innovation and reliability.

You'll be responsible for

🔍

Performing maintenance and repairs

Perform scheduled tasks, preventative maintenance, break/fix repairs, and system diagnostics on-site.
⚙️

Installing and upgrading equipment

Carry out equipment installation, removal, upgrades, modifications, and game changes to gaming equipment at customer sites.
📞

Responding to service calls

Respond to service calls promptly and professionally to meet customer expectations and SLA requirements.

Key criteria

🔧

Technical service experience

Experience performing maintenance and repairs on electronic equipment.

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📋

Accurate reporting skills

Demonstrated ability to maintain precise service records and documentation.

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🛠️

Problem-solving capabilities

Proven skills in troubleshooting and resolving technical faults.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Technical service experience
Experience performing maintenance and repairs on electronic equipment.

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Accurate reporting skills
Demonstrated ability to maintain precise service records and documentation.

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Problem-solving capabilities
Proven skills in troubleshooting and resolving technical faults.

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Strong communication skills
Ability to effectively engage with customers and venue staff.

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Valid Australian driver's licence
Current licence required for on-site service visits.

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