Aristocrat1 follower10 jobs

Field Service Technicians

JuniorMid levelFull-timeHybridCanberra ACT, AustraliaCustomer service and supportInformation technologyPosted 5 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

Joining Aristocrat as a Field Service Technician means becoming part of a vibrant team dedicated to delivering top-notch technical support across customer sites. This job is all about ensuring smooth operations for customers while bringing joy and passion into your daily work. The team thrives on collaboration and is united by a mission to bring joy to life through the power of play.

You'll be responsible for

🔌

Performing technical support

Delivering technical support including installation, troubleshooting, repair, and maintenance of electronic gaming machines.
📊

Maintaining service records

Accurately collecting and reporting all activities using Aristocrat’s field service management tools.
🛡️

Ensuring compliance

Aligning with Company and venue WHS policies, procedures, and regulations to ensure safety and compliance.

Key criteria

🔧

Technical field service experience

Proven experience in technical field service roles or electronics repair.

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📋

WHS compliance knowledge

Demonstrated understanding of workplace health and safety regulations.

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🚗

Valid Australian driver’s licence

Current driver’s licence required for on-site customer visits.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Technical field service experience
Proven experience in technical field service roles or electronics repair.

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WHS compliance knowledge
Demonstrated understanding of workplace health and safety regulations.

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Valid Australian driver’s licence
Current driver’s licence required for on-site customer visits.

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Troubleshooting skills
Strong problem-solving skills for diagnosing and resolving technical issues.

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Mobile device proficiency
Experience using mobile applications for field service reporting.

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