About the job
The Customer Experience Officer at Novita is all about creating a warm and welcoming environment for clients, visitors, and staff. This job plays a crucial role in ensuring smooth operations through high-quality administrative support. The team thrives on collaboration and continuous improvement, making it a fantastic opportunity for anyone looking to make a real difference.
You'll be responsible for
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Greeting and assisting clients
Creating a welcoming environment by greeting and assisting clients, staff, and visitors with professionalism and warmth.📅
Managing reception duties
Coordinating client and therapist schedules while managing reception duties to ensure smooth operations.📝
Providing administrative support
Offering efficient administrative support including document preparation and coordination of training.What we're looking for
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Customer service experience
Proven experience in customer-facing roles is essential.View
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Administrative skills
Strong background in administrative support and organization.View
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Microsoft Office proficiency
Demonstrated proficiency in Microsoft Office applications.View
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