Accor Hotels13 followers538 jobs

Front Office Duty Manager

Mid levelFull-timeOfficeBrisbane QLD, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Full-time Front Office Duty Manager at ibis Styles Brisbane plays a crucial role in ensuring guests have a memorable experience. This position is all about leading a vibrant team, managing daily operations, and maintaining high service standards. The team thrives on collaboration and a positive culture, making it a fantastic place to grow and develop in the hospitality industry.

You'll be responsible for

🏨

Overseeing daily operations

Managing the day-to-day operations of the Front Office to ensure seamless guest experiences and efficient team performance.
🌟

Leading the Front Office team

Supporting and mentoring the Front Office team to deliver exceptional guest service and foster a positive culture.
🔗

Coordinating with departments

Collaborating with Housekeeping, F&B, Sales, Reservations, and Finance to ensure smooth operations.

Key criteria

🏨

Front office management experience

Proven experience managing front office operations in a hotel.

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🗣️

Strong communication skills

Demonstrated ability to communicate effectively with guests and team.

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💼

Leadership experience

Experience leading and mentoring a team in a hospitality setting.

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Meet the team

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5 criteria for this job
Front office management experience
Proven experience managing front office operations in a hotel.

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Strong communication skills
Demonstrated ability to communicate effectively with guests and team.

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Leadership experience
Experience leading and mentoring a team in a hospitality setting.

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Proficiency in hotel systems
Experience with Opera and Accor systems is advantageous.

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Flexible availability
Ability to work varied shifts, including weekends and evenings.

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