GH Quality Affiliate - Consumer Partnerships & Experiences
Mid levelPart-timeHybridCity of Ballarat, VIC, AustraliaEdenhope VIC 3318, AustraliaHorsham VIC 3400, AustraliaStawell VIC 3380, AustraliaPosted 5 days agoVerified 3 days ago
About the job
The Quality Affiliate job is a fantastic opportunity to support Grampians Health in enhancing consumer participation and delivering safe, effective, and person-centred care. By collaborating with key stakeholders, you will champion consumer engagement and ensure their voices are heard in service improvement. The team values a supportive and collaborative work environment, making it a great fit for those passionate about making a difference.
You'll be responsible for
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Managing feedback items
Using the Riskman Feedback system to manage feedback items including compliments, complaints, and enquiries.🔗
Building connections with Quality Partners
Establishing strong connections with Quality Partners to support an integrated, organisation-wide approach to quality and consumer partnership.👥
Supporting consumer partnerships and experience workgroup
Assisting with the Consumer Partnerships & Experience workgroup, including stream services, practice improvement groups, programs, forums, and committees.Key criteria
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Health or human services qualification
Qualification in health or human services area preferred.View
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Experience in consumer engagement
Demonstrated experience engaging consumers and stakeholders effectively.View
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Report writing skills
Proven ability to produce written reports and infographics.View
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