Grampians Health153 jobs

GH Quality Affiliate - Consumer Partnerships & Experience (M&A)

JuniorMid levelPart-timeHybridCity of Ballarat, VIC, AustraliaDimboola VIC 3414, AustraliaEdenhope VIC 3318, AustraliaHorsham VIC 3400, AustraliaStawell VIC 3380, AustraliaPosted 10 hours agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

This job is about supporting consumer participation and enhancing the quality of care at Grampians Health. By championing consumer engagement, you will play a vital role in ensuring that consumer voices are heard and inform service improvements. The team values collaboration and is dedicated to creating a safe and inclusive environment for all.

You'll be responsible for

📋

Managing feedback items

Using the Riskman Feedback system to manage compliments, complaints, and enquiries effectively.
🔗

Building connections with Quality Partners

Fostering strong relationships to support an integrated approach to quality and consumer partnership.
🌟

Supporting consumer engagement activities

Promoting and collaborating with consumers to participate in various engagement activities across the organisation.

Key criteria

📜

Health or human services qualification

Qualification in health or human services area is preferred.

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📝

Experience in consumer engagement

Demonstrated experience in engaging consumers and stakeholders effectively.

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📊

Report writing skills

Proven ability to produce written reports and infographics.

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4 criteria for this job
Health or human services qualification
Qualification in health or human services area is preferred.

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Experience in consumer engagement
Demonstrated experience in engaging consumers and stakeholders effectively.

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Report writing skills
Proven ability to produce written reports and infographics.

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Education and training experience
Experience in developing and delivering education and training is advantageous.

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