About the job
This job is all about providing passionate, knowledgeable, and friendly service to both external and internal guests. By joining this caring environment, you will have the opportunity to create lasting, memorable experiences while growing in your career. The team values strong communication and a positive attitude, ensuring a supportive atmosphere where everyone can thrive.
You'll be responsible for
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Providing service
Delivering passionate, knowledgeable, and friendly service to guests at all times.🛎️
Assisting guests
Helping guests with inquiries and complaints, providing accurate information about property facilities and features.🏨
Managing check-ins and check-outs
Accurately checking guests in and out of the property in a timely manner.Key criteria
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Customer service experience
Proven experience in customer service, preferably in hospitality.View
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Computer systems knowledge
Strong knowledge of Microsoft Office and Opera Cloud systems.View
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Communication skills
Exemplary written and verbal communication skills for guest interactions.View
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