Marriott8 followers192 jobs

Group Reservations Executie

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

As a Group Reservations Executive at Sheraton Grand Sydney Hyde Park, you will play a vital role in managing group reservations and ensuring a seamless experience for guests. This position is all about collaboration, as you will work closely with various teams to create a sense of belonging and community. Sheraton values teamwork and encourages a supportive environment where everyone can thrive.

Meet the team

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You'll be responsible for

🤝

Liaising with Sales and Front Office teams

Collaborating closely with Sales, Revenue Management, Reservations, and Front Office members to manage group blocks accurately and report information in a timely manner.
📞

Handling group reservations

Processing group reservations and telephone inquiries while ensuring all details are accurate and up to date.
📝

Updating guest information

Maintaining guest history and ensuring the latest information is retained in the records.

Key criteria

📅

Group reservations experience

Proven experience managing group reservations in a hospitality setting.

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🖥️

Opera PMS proficiency

Demonstrated proficiency using Opera Property Management System.

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🏨

5-star hotel background

Previous experience in a 5-star hotel Front Office or Reservations Department.

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4 criteria for this job
Group reservations experience
Proven experience managing group reservations in a hospitality setting.

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Opera PMS proficiency
Demonstrated proficiency using Opera Property Management System.

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5-star hotel background
Previous experience in a 5-star hotel Front Office or Reservations Department.

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Effective communication skills
Strong communication skills for handling group inquiries and correspondence.

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