Marriott3 followers147 jobs

Guest Experience Expert

JuniorPart-timeHybridGold Coast, QLD, AustraliaHospitalityCustomer servicePosted 3 weeks agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Guest Experience Expert job is all about creating memorable experiences for guests during their stay. This position plays a vital role in ensuring that every interaction feels special and contributes to the overall guest satisfaction. The team thrives on collaboration and a hands-on approach, making sure that every detail is attended to with care and professionalism.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🏨

Delivering guest services

Taking the initiative to guide guests through their entire stay, ensuring a unique and memorable experience.
👔

Maintaining professionalism

Upholding quality standards, maintaining confidentiality, and ensuring a safe workplace.
📋

Performing operational tasks

Processing operational needs, completing reports, and sharing local highlights with guests.

Key criteria

🏨

Guest experience focus

Demonstrated commitment to creating memorable guest experiences.

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👟

Physical stamina

Ability to stand, walk, and move for extended periods.

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📋

Operational support skills

Experience with processing requests and completing reports.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Guest experience focus
Demonstrated commitment to creating memorable guest experiences.

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Physical stamina
Ability to stand, walk, and move for extended periods.

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Operational support skills
Experience with processing requests and completing reports.

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Team collaboration
Proven ability to work effectively in a team environment.

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Confidentiality adherence
Understanding of maintaining confidentiality and protecting assets.

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