About the job
The Guest Service Agent at Crowne Plaza Adelaide plays a vital role in creating unforgettable experiences for guests. This job is all about making every interaction count, from the moment guests arrive until they leave. The team thrives on collaboration, dynamic energy, and a commitment to excellence, ensuring that every guest feels right at home.
You'll be responsible for
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Welcoming guests
Being the first point of contact for guests as they arrive and ensuring a lasting impression when they leave.✅
Managing check-in and check-out
Making the check-in and check-out process feel swift and seamless for guests.🔍
Anticipating guest needs
Staying one step ahead of guests’ needs and handling their requests, questions, and concerns.Key criteria
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Guest service experience
1+ years in Front Office or Guest Services roles.View
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Proficiency in Opera PMS
Experience using Opera Property Management System for guest services.View
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Hospitality qualifications
Qualifications in Hotel Management or related fields preferred.View
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