IHG Hotels & Resorts
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Guest Service Agent (Part time)

JuniorPart-timeHybridAdelaide SA, AustraliaPosted 2 weeks agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

The Guest Service Agent position at Crowne Plaza Adelaide is all about creating unforgettable experiences for guests right from their arrival. This job plays a crucial role in ensuring guests feel welcomed and valued, making their stay memorable. The team thrives on collaboration, dynamic interactions, and a shared commitment to excellence.

You'll be responsible for

👋

Welcoming guests

Being the first point of contact for guests as they arrive, ensuring a warm welcome.
🕒

Managing check-in and check-out

Facilitating a swift and seamless check-in and check-out process for guests.
🔍

Anticipating guest needs

Staying one step ahead by recording and acting on guest preferences and requests.

Key criteria

🛎️

Guest service experience

1+ year experience in Front Office or Guest Services.

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💻

Proficiency in Opera PMS

Experience using Opera Property Management System for guest services.

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🗣️

Strong communication skills

Demonstrated ability to communicate warmly and effectively.

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Meet the team

About the company

Apply on IHG Hotels & Resorts
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Guest service experience
1+ year experience in Front Office or Guest Services.

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Proficiency in Opera PMS
Experience using Opera Property Management System for guest services.

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Strong communication skills
Demonstrated ability to communicate warmly and effectively.

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Problem-solving abilities
Proven skills in turning issues into opportunities for guests.

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