About the job
JLL is on a mission to empower individuals to shape a brighter future in real estate. As a Guest Services Ambassador, you will play a crucial role in enhancing workplace experiences for a global technology client in North Sydney CBD. This full-time contract position is all about creating a warm and engaging first impression while delivering exceptional customer service and maintaining high-quality workplace environments.
You'll be responsible for
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Providing superior customer service at reception
Maintain a welcoming environment with tidy desk, seating areas, and client-facing kitchens.📞
Managing phone operations efficiently
Direct queries to appropriate representatives and maintain updated contact directories.👋
Meeting and greeting clients promptly
Notify staff of visitor arrivals via Teams or phone.Key criteria
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Exceptional customer service skills
Demonstrated ability to provide outstanding service at reception.View
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Efficient phone operations management
Experience managing phone systems and directing queries effectively.View
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Strong communication skills
Proven verbal and written English proficiency for clear interactions.View
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