JLL11 followers118 jobs

Guest Services Ambassador

JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaPosted 7 hours agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

As a Guest Service Ambassador at JLL, you will be the face of hospitality at one of our premier client locations, delivering an exceptional front-of-house experience. This job is all about creating moments that matter, ensuring every visitor, client, and employee feels genuinely welcomed and supported. Join a team that values collaboration and strives for excellence in every interaction.

Meet the team

About the company

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You'll be responsible for

🌟

Delivering exceptional reception services

Creating a positive and professional first impression for all guests, clients, and visitors.
🔑

Managing visitor check-in

Ensuring full compliance with health and safety, legal, and security protocols through the Traction Guest Management System.
📞

Coordinating meeting room bookings

Prioritizing VIP engagements and maintaining show-ready standards at all times.

Key criteria

👥

Customer service experience

2+ years in a corporate front-of-house environment.

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🛠️

IT proficiency

Intermediate to advanced skills in digital workplace tools.

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📋

Organisational skills

Demonstrated ability to manage multiple priorities effectively.

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Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
2+ years in a corporate front-of-house environment.

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IT proficiency
Intermediate to advanced skills in digital workplace tools.

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Organisational skills
Demonstrated ability to manage multiple priorities effectively.

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Collaborative mindset
Proven experience building positive relationships across teams.

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A meaningful career starts with a match

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