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Guest Services Team Lead: Turtle Sands Resort

Mid levelFull-timeOfficeMon Repos QLD 4670, AustraliaPosted 11 hours agoVerified 21 hours ago
Pending fitX of Y criteria met

About the job

The Guest Services Team Lead position at Turtle Sands Resort is all about creating unforgettable experiences for guests. This job is crucial in ensuring that every interaction is seamless, warm, and memorable, making a significant impact on the overall guest experience. The team thrives on collaboration and a shared passion for hospitality, working together to bring a little magic to every stay.

You'll be responsible for

🌟

Leading and supporting the Guest Services team

Delivering exceptional, consistent guest experiences and ensuring high standards of service.
👩‍🏫

Coaching and developing team members

Leading by example to motivate and support the team in their growth and performance.
🎉

Planning and delivering engaging guest activities

Creating memorable on-site experiences that enhance the guest's stay.

Key criteria

🌟

Guest services experience

Proven experience in guest services or front office roles.

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👥

Leadership skills

Demonstrated ability to motivate and support a team.

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🎉

Event planning experience

Experience planning engaging guest activities and experiences.

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View more

Meet the team

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Guest services experience
Proven experience in guest services or front office roles.

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Leadership skills
Demonstrated ability to motivate and support a team.

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Event planning experience
Experience planning engaging guest activities and experiences.

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Office systems proficiency
Solid experience with office systems and reservations software.

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Flexible availability
Availability across weekends and peak periods.

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A meaningful career starts with a match

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