Uniting2 followers48 jobs

Head of Quality & Service Improvement

SeniorFull-timeHybridSydney NSW, AustraliaPosted 3 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The Head of Quality and Service Improvement is a pivotal job at Uniting NSW.ACT, focusing on leading the quality agenda for one of Australia's largest not-for-profit organisations. This job is about creating safer services and better experiences for thousands of people, ensuring quality remains at the heart of everything the organisation does. The team thrives on collaboration, continuous improvement, and a shared vision for excellence.

You'll be responsible for

📈

Leading quality agenda

Leading the development and ongoing evolution of Uniting's enterprise Quality Management Framework to ensure contemporary and effective quality systems.
👥

Building high-performing teams

Leading and developing a high-performing team of six professionals, enhancing leadership and technical expertise within the team.
🚀

Driving organisational change

Leading strategic projects and operational improvement initiatives that strengthen governance and improve organisational effectiveness.

Key criteria

📊

Senior leadership experience

Proven experience in senior leadership within large organisations.

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✅

Quality management systems knowledge

Demonstrated understanding of quality management and assurance frameworks.

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🔍

Stakeholder engagement skills

Experience influencing and partnering with executive leaders effectively.

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Meet the team

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5 criteria for this job
Senior leadership experience
Proven experience in senior leadership within large organisations.

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Quality management systems knowledge
Demonstrated understanding of quality management and assurance frameworks.

View

Stakeholder engagement skills
Experience influencing and partnering with executive leaders effectively.

View

Continuous improvement expertise
Proven track record in leading continuous improvement initiatives.

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Experience in regulated environments
Background in healthcare, aged care, or community services preferred.

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