Gartner
HR Implementation Consultant - Remote
Mid levelFull-timeRemoteSydney NSW, AustraliaCustomer successHuman resources consultingPosted 2 weeks ago
About the job
The HR Implementation Consultant position at Employment Hero is all about empowering customers to successfully implement and utilize the Employment Hero platform. This job plays a crucial role in ensuring that clients have the knowledge and skills to thrive, leading to high satisfaction with our products. The team thrives in a dynamic, remote-first environment, where collaboration and innovation are at the forefront of everything we do.
You'll be responsible for
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Managing customer portfolios
Guiding SMB customers through the setup and adoption of Employment Hero, ensuring a smooth transition.📝
Designing and delivering workshops
Creating engaging workshop content focused on HR best practices for multiple clients.💬
Providing technical assistance
Offering support to customers via Zendesk and helping them overcome roadblocks during implementation.What we're looking for
📅
3+ years in HR or related fields
Demonstrated experience in HR, Recruitment, Payroll, or SaaS environments.View fit
🤝
Client relationship management skills
Proven ability to build strong client relationships and influence customer behavior.View fit
🛠️
Technical problem-solving experience
Enjoyment in setting up systems and diving into customer data.View fit
View more
