About the job
The Implementation Partner job is all about guiding new clients through the exciting journey of configuring and launching their SevenRooms platform. This role is crucial in ensuring clients overcome challenges and achieve long-term success with the platform. The team thrives on collaboration, empathy, and a customer-first mindset, making every interaction meaningful.
You'll be responsible for
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Leading client onboarding
Manage all onboarding activities including project kick-off, training, configuration, data migration, and launch to help clients reach value quickly.📊
Managing multiple projects
Oversee several implementation projects at once, keeping them on schedule and aligned with customer goals and satisfaction.🎯
Tailoring solutions to clients
Work closely with venue stakeholders to understand their goals and customize the SevenRooms platform to meet their needs.Key criteria
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2+ years in customer-facing roles
Experience in SaaS or hospitality technology is preferred.View
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Clear and confident communication skills
Ability to communicate effectively in writing and in person.View
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Detail-oriented with critical thinking
Strong problem-solving skills are essential for success.View
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