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Intake Specialist

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Intake Specialist job at Kinyara Health is all about being a trusted guide for older Australians and their families as they navigate their Support at Home journey. This role is crucial in helping clients understand their options and confidently take the next step towards receiving personalised care at home. The team thrives on building genuine connections and delivering outcomes that truly make a difference in people's lives.

You'll be responsible for

🏡

Conducting in-home consultations

Conduct in-home consultations with prospective clients and their families across Melbourne's North and West.
🛤️

Guiding clients through the Support at Home journey

Guide clients through the Support at Home and aged care journey, helping them understand available services and funding options.
❤️

Building trust and rapport

Build trust and rapport with clients, ensuring they feel informed, supported, and in control of their care decisions.

Key criteria

🤝

Relationship management experience

Demonstrated experience building trust-based relationships with clients.

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📋

Organisational skills

Proven ability to manage competing priorities and maintain accurate records.

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🗣️

Strong communication skills

Experience communicating effectively with clients about services and funding options.

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Meet the team

About the company

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5 criteria for this job
Relationship management experience
Demonstrated experience building trust-based relationships with clients.

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Organisational skills
Proven ability to manage competing priorities and maintain accurate records.

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Strong communication skills
Experience communicating effectively with clients about services and funding options.

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Healthcare knowledge
Understanding of aged care or community services sector is highly regarded.

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Current driver's licence
Valid licence with access to a registered and insured vehicle.

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