This job is all about managing SME accounts and supporting a dynamic sales team to drive customer satisfaction. By fostering strong relationships and ensuring effective communication, you will play a crucial role in enhancing customer experiences. The team thrives on collaboration, innovation, and a shared commitment to achieving outstanding results.
You'll be responsible for
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Managing customer relationships
Maintaining regular contact by phone, email and video to strengthen relationships.📝
Preparing quotes and proposals
Preparing quotes, tenders and proposals, and following up with customers.📈
Supporting sales team
Supporting external Sales Managers with admin, reporting and project coordination.Skills you'll need
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Customer service skills
Strong customer service and communication skills across phone, email and video.📊
Sales administration experience
Experience in internal sales or sales administration, ideally with account ownership.💻
CRM proficiency
Proficient with CRM systems and maintaining accurate data.View more