Investigator Desktop
About the job
The Investigator Desktop – Customer & Operations job at Allianz is all about conducting thorough investigations to prevent fraud and ensure policy compliance. This role plays a crucial part in maintaining fairness for customers while achieving organizational goals. The team thrives on collaboration, inclusivity, and a commitment to continuous improvement, making it a great place for those who want to make a meaningful impact.
You'll be responsible for
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Conducting investigations
Conduct end to end investigations across various risks to support the detection and prevention of fraud and maintaining policy compliance.📝
Preparing reports
Prepare clear, accurate and detailed investigation reports to support claim outcomes and dispute resolution.🤝
Liaising with stakeholders
Liaise with internal and external stakeholders including claims, underwriting, legal and specialist experts.Key criteria
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Complex inquiry management experience
Demonstrated capability managing complex inquiries in General Insurance.View
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Investigation process knowledge
Experience in investigation processes and court rules for evidence.View
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Analytical and critical thinking skills
Proven ability to interpret data and identify patterns.View
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