Investigator Desktop
About the job
The Investigator Desktop – Customer & Operations job at Allianz is all about conducting thorough investigations to support fraud detection and policy compliance. This role is crucial in ensuring fairness for customers while achieving organizational goals. The team thrives on collaboration, inclusivity, and a commitment to continuous improvement, making it a fantastic place to grow and make a meaningful impact.
You'll be responsible for
🔎
Conducting investigations
Conduct end to end investigations across various risks to support the detection and prevention of fraud and maintaining policy compliance.📄
Preparing reports
Prepare clear, accurate and detailed investigation reports to support claim outcomes and dispute resolution.🤝
Liaising with stakeholders
Liaise with internal and external stakeholders including claims, underwriting, legal and specialist experts.Key criteria
🔍
Complex inquiry management experience
Demonstrated capability managing complex inquiries in General Insurance.View
📜
Investigation process knowledge
Experience in investigation processes, including statement compilation.View
📊
Analytical and critical thinking skills
Proven ability to interpret data and identify patterns.View
View more