Braze4 jobs

IT Associate

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 2 months agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

The job at Braze is all about providing exceptional IT support to employees, ensuring they have the tools they need to thrive. This position plays a vital role in maintaining a smooth workflow and enhancing the overall employee experience. The team values collaboration, autonomy, and a passion for problem-solving, creating a vibrant and supportive work environment.

You'll be responsible for

🖥️

Providing IT technical support

Delivering technical assistance to employees both in-person and remotely, ensuring smooth operations.
🔧

Troubleshooting hardware and software issues

Resolving issues related to Mac endpoint deployment and other technical challenges.
📽️

Managing conference room equipment

Providing in-office AV support and ensuring conference room technology is functioning properly.

Key criteria

💻

Technical support experience

3-5 years of providing technical support to users.

View

🍏

Apple device troubleshooting

Proven experience troubleshooting Apple computers and mobile devices.

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🔌

Network connectivity knowledge

Basic understanding of wired and wireless network troubleshooting.

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View more

Meet the team

About the company

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Apply on Braze
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Technical support experience
3-5 years of providing technical support to users.

View

Apple device troubleshooting
Proven experience troubleshooting Apple computers and mobile devices.

View

Network connectivity knowledge
Basic understanding of wired and wireless network troubleshooting.

View

Knowledge base writing skills
Experience writing how-to articles for user support.

View

A meaningful career starts with a match

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