About the job
The IT Support Engineer at Amazon plays a vital role in maintaining the IT systems that power operational sites. This job offers an exciting opportunity to work with cutting-edge technology while collaborating with a supportive team that values mentorship and career growth. Flexibility is key, as the team operates around the clock, ensuring that no challenge is too big and no job is too small!
You'll be responsible for
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Providing technical support
Offering first level technical support for the Operations of the Fulfillment Center, covering a multitude of technical disciplines and supporting multiple buildings around the area.📦
Managing IT equipment
Allocating and maintaining IT equipment, managing multiple customer requests simultaneously to ensure smooth operations.⚙️
Troubleshooting IT equipment
Troubleshooting IT related equipment such as PCs, wireless handheld devices, thin clients, printers, and other end user devices to ensure they function optimally.Key criteria
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1+ years of IT support experience
Experience in corporate settings supporting Windows, Mac, or Linux systems.View
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Troubleshooting skills for IT equipment
Proven ability to troubleshoot PCs, printers, and handheld devices.View
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Understanding of networking concepts
Knowledge of DNS, DHCP, TCP/IP, and related protocols.View
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