About the job
The IT Support Engineer at Amazon plays a vital role in maintaining the IT systems that power our operational sites. This job offers an exciting opportunity to work with cutting-edge technology while collaborating with a supportive team that values mentorship and career growth. Flexibility is key, as the team operates around the clock, ensuring that every challenge is met with enthusiasm and a can-do spirit.
You'll be responsible for
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Providing technical support
First level of technical support for the Operations of the Fulfillment Center, covering a multitude of technical disciplines.📦
Managing IT equipment
Allocating and maintaining IT equipment, managing multiple customer requests simultaneously.🖨️
Troubleshooting IT equipment
Troubleshooting of IT related equipment, such as PCs, wireless handheld devices, thin clients, printers and other end user devices.Key criteria
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1+ years of IT support experience
Experience supporting Windows, Mac, or Linux systems in a corporate setting.View
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Troubleshooting skills
Proven ability to troubleshoot integrated computer systems and end-user devices.View
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Networking concepts knowledge
Understanding of DNS, DHCP, TCP/IP, and related protocols.View
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