IT Support
About the job
The IT Support job at Kelly+Partners is all about being the go-to person for technology challenges and ensuring smooth operations for the team. This opportunity allows you to make a real impact by providing exceptional support and contributing to a positive workplace culture. Join a dynamic team that values personal and professional growth while working in a modern environment.
You'll be responsible for
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Acting as the frontline contact for all internal IT support requests
Delivering a positive experience while addressing IT support needs.🔧
Logging, managing, and resolving tickets within our service management system in line with SLAs
Ensuring timely resolution of IT issues to maintain service quality.👥
Supporting employee onboarding and offboarding processes
Facilitating smooth transitions for new and departing employees.Key criteria
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IT support experience
Proven experience in a hands-on IT support role.View
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Degree or diploma in IT
A degree or diploma in Computer Science or similar field.View
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ITSM/ticketing systems proficiency
Strong experience using ITSM or ticketing systems.View
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