Integral Diagnostics (IDX)82 jobs

IT Support Specialist

JuniorMid levelFull-timeHybridWises Rd, Buderim QLD 4556, AustraliaPosted 3 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The IT Support Specialist position at Integral Diagnostics is an exciting opportunity to join a dedicated team focused on delivering exceptional IT support. This job plays a vital role in ensuring that Radiologists, Technologists, and Administration staff receive the technical assistance they need to provide the best health outcomes for patients. The team thrives in a collaborative environment, where strong communication and a passion for customer service are key to success.

You'll be responsible for

💻

Providing IT Service Desk support

Delivering IT Service Desk and onsite support services to Radiologists, Technologists, and Administration staff.
🤝

Collaborating with IT professionals

Working closely with other IT professionals on various IT-related projects and initiatives.
📈

Expanding skill set

Learning and supporting clinical reporting applications while participating in special projects.

Key criteria

💻

IT support experience

Demonstrated experience in IT support, including Level 1 and Level 2.

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📄

ITIL knowledge

Proven understanding of ITIL practices for effective service management.

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🖥️

Familiarity with Microsoft products

Experience with Windows 10, Office 365, and Active Directory.

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Meet the team

About the company

Apply on Integral Diagnostics (IDX)
Send via their website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
IT support experience
Demonstrated experience in IT support, including Level 1 and Level 2.

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ITIL knowledge
Proven understanding of ITIL practices for effective service management.

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Familiarity with Microsoft products
Experience with Windows 10, Office 365, and Active Directory.

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Field technician experience
Hands-on experience providing onsite technical support.

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Remote support skills
Experience in delivering remote support via phone and ticketing systems.

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