CreditorWatch10 jobs

IT Support Specialist (SaaS)

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 1 week agoVerified 6 hours ago
Pending fitX of Y criteria met

About the job

The IT Support Specialist at CreditorWatch plays a vital role in ensuring a seamless technology experience for all users. This position is essential for maintaining productivity and reducing financial risk through effective IT support. The team thrives on collaboration and innovation, making it an exciting opportunity for anyone looking to grow in a supportive environment.

Meet the team

About the company

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You'll be responsible for

📞

Acting as the first point of contact for IT support requests

Providing timely and effective assistance to users across the business.
🔧

Troubleshooting and resolving day-to-day hardware, software and SaaS issues

Ensuring smooth operation of technology for all users.
👥

Executing onboarding and offboarding processes

Managing user account setup, access provisioning, and device configuration.

Key criteria

💻

IT support experience

Proven experience providing IT support in a business environment.

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🍏

macOS device management

Experience managing and configuring Apple/macOS devices.

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🔗

SaaS administration skills

Demonstrated experience administering core SaaS platforms like Microsoft 365.

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A meaningful career starts with a match

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5 criteria for this job
IT support experience
Proven experience providing IT support in a business environment.

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macOS device management
Experience managing and configuring Apple/macOS devices.

View

SaaS administration skills
Demonstrated experience administering core SaaS platforms like Microsoft 365.

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Networking knowledge
Basic understanding of networking concepts for effective troubleshooting.

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Organisational skills
Strong attention to detail for asset and process tracking.

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