JR330340 Transformation Advisor | Enterprise Architect | Retail
About the job
This job is about being a Chief Customer Transformation Advisor for Retail at Salesforce, where you will influence AI technology innovation and shape the future of retail businesses. Your expertise will help customers achieve tangible business outcomes and sustainable growth through AI. The team thrives on collaboration, autonomy, and a shared commitment to driving innovation.
You'll be responsible for
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Retail Industry Visionary & Change Agent
Leverage deep industry insight to challenge assumptions with architectural clarity and frame the business case for agentic innovation within the retail value chain.š§
Transformation Navigator
Mentor customers through transformation leading practices and Salesforce solutions to improve time-to-value.š
Account Strategy Leader
Partner with Account Leadership to define multi-year strategy and commercial phasing, guiding a cross-functional team through to value realisation with the Customer.Key criteria
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Deep retail expertise (10+ years)
Experience in senior leadership or Enterprise Architecture within retail.View
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Transformation leadership experience
Proven track record in Customer Experience and Digital Transformation.View
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Executive partnership skills
Ability to build trust-based relationships with Executive stakeholders.View
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