The Key Leader position at lululemon is a vital part of the store leadership team, focused on enhancing both team member and guest experiences. This job is all about leading by example, supporting team members, and ensuring smooth operations on the salesfloor. The team thrives on collaboration, inclusivity, and a shared commitment to creating positive change in the community.
You'll be responsible for
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Leading and supporting team members
Providing ongoing learning and development opportunities while addressing performance concerns and recognizing achievements.✨
Enhancing guest experience
Interacting with guests to assess their unique needs and providing customized solutions to ensure satisfaction.🏬
Managing store operations
Overseeing salesfloor activities, ensuring efficient operations, and maintaining a safe and welcoming environment.Skills you'll need
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Leadership and People Management
Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.🛍️
Guest Experience
Support team members with ensuring a great guest experience that values guests’ time, including assessing guest needs and providing technical product education.⚙️
Operations
Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.View more