The Key Leader job at lululemon is a vital part of the store leadership team, directly impacting both team members and guest experiences. This position emphasizes the importance of leadership, collaboration, and operational excellence to create an inclusive and thriving environment. The team values innovation, connection, and a commitment to personal and professional growth.
You'll be responsible for
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Leading and supporting team members
Providing direct feedback, coaching, mentoring, and career path guidance to team members, while addressing performance concerns.๐๏ธ
Enhancing guest experience
Interacting with guests to assess their unique needs and providing customized solutions to ensure satisfaction.๐ฌ
Managing store operations
Opening and closing the store, reviewing business data, and ensuring compliance with safety policies and procedures.Skills you'll need
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Leadership and People Management
Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance.๐
Guest Experience
Support team members with ensuring a great guest experience that values guestsโ time, including assessing guest needs and providing technical product education.โ๏ธ
Operations
Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.View more