Lululemon12 jobs

Key Leader (Lead) | Canberra 30 - 38 Hours per week

Mid levelPart-timeHybridAustralian Capital Territory, AustraliaCustomer service and supportPeople and cultureSalesPosted 4 days ago
View your fit0 of 9 criteria met

About the job

The Key Leader job at lululemon is a vital part of the store leadership team, directly impacting both team members and guest experiences. This position emphasizes the importance of leadership, collaboration, and operational excellence to create an inclusive and thriving environment. The team values innovation, connection, and a commitment to personal and professional growth.

You'll be responsible for

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Leading and supporting team members

Providing direct feedback, coaching, mentoring, and career path guidance to team members, while addressing performance concerns.
๐Ÿ›๏ธ

Enhancing guest experience

Interacting with guests to assess their unique needs and providing customized solutions to ensure satisfaction.
๐Ÿฌ

Managing store operations

Opening and closing the store, reviewing business data, and ensuring compliance with safety policies and procedures.

Skills you'll need

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Leadership and People Management

Support ongoing learning and development of team members by providing direct feedback, coaching, mentoring, and career path guidance.
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Guest Experience

Support team members with ensuring a great guest experience that values guestsโ€™ time, including assessing guest needs and providing technical product education.
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Operations

Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.
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Meet the team

About the company

View your fit

0 of 5 criteria met
1+ years of retail leadership experience
Demonstrated experience leading teams in a retail environment.

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Guest experience focus
Proven ability to connect with and support guests effectively.

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Collaboration and teamwork skills
Experience working productively with diverse teams.

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Data-driven decision making
Ability to evaluate metrics and adjust strategies accordingly.

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Candid communication skills
Willingness to share feedback openly and constructively.

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