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Lending Operations Analyst
About the job
The Lending Operations Analyst position at Constantinople is a unique opportunity to be at the forefront of AI-native banking. This job plays a crucial role in ensuring a seamless client experience throughout the loan lifecycle, from application to settlement. The Lending Operations team thrives on collaboration, innovation, and a commitment to delivering exceptional service to client banks.
You'll be responsible for
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Acting as quality control
Act as the first line of operational quality control for incoming loan applications.🔍
Reviewing applications
Review applications against SOP checklists to identify missing information.✔️
Validating customer information
Validate customer information and documents to ensure they are decision-ready for the Delegated Credit Authority.Key criteria
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Banking operations experience
Demonstrated experience in Banking Operations or Loan Processing.View
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Customer support experience
Experience providing support via Live Chat or Email.View
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Attention to detail
Ability to follow detailed SOPs with high accuracy.View
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