Manager - Claims Delivery
About the job
Join the ART Life team as a Manager - Claims Delivery and seize a fantastic opportunity to make a meaningful impact! This job is all about providing strategic and operational leadership in delivering high-quality group life insurance outcomes for members. The team thrives on collaboration, innovation, and continuous improvement, ensuring a supportive and inclusive work environment.
You'll be responsible for
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Developing operational strategies
Crafting and executing strategies that align with ART Life’s goals, driving innovation and member-first experiences.🌟
Leading and mentoring teams
Empowering team leaders and their teams to deliver timely and compassionate service while fostering continuous improvement.🔍
Ensuring compliance
Overseeing compliance with APRA, ASIC, AFCA, and the Life Insurance Code of Practice to maintain high standards.Key criteria
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Insurance operations experience
Strong experience in insurance operations, especially in group life.View
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Proven leadership experience
Demonstrated leadership in a regulated financial services environment.View
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Digital transformation experience
Experience driving digital innovation in insurance operations.View
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