Queensland Government
Manager
About the job
The Group Accommodation Manager at Gold Coast Performance Centre is an exciting opportunity for an experienced manager of venue services within the Sport and Recreation sector. This job plays a vital role in managing facility bookings and front of house service delivery functions, ensuring quality and safe experiences for guests. The team values a positive work environment that is safe, healthy, diverse, respectful, and inclusive, making it a great fit for those passionate about enriching the Queensland way of life through sport and active recreation.
You'll be responsible for
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Leading and managing bookings and service delivery team
Lead and manage the bookings and front of house service delivery team to ensure the delivery of quality and safe experiences at the venue.🤝
Developing client service standards
Develop and ensure appropriate standards of client service and relationship management to position the Precinct as an exemplar sport and active recreation accommodation facility.📋
Implementing policies and procedures
Lead the implementation of policies and procedures for the effective operation of the venue.What we're looking for
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Venue management experience
Proven experience managing venue operations and service delivery.View fit
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Event planning skills
Demonstrated experience coordinating events and facility bookings.View fit
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Client service expertise
Strong background in client relationship management and service standards.View fit
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