Integral Diagnostics (IDX)82 jobs

Medical Receptionist

JuniorMid levelFull-timeOfficeBrisbane QLD, AustraliaAdministrationCustomer servicePosted 1 month agoVerified 1 month ago
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About the job

This job is about being the friendly face at Imaging Queensland, where you will create a welcoming and professional experience for patients. Your role is crucial in ensuring that the clinic runs smoothly and that patients feel cared for during their visits. The team thrives on collaboration and support, making it a fantastic place for personal and professional growth.

You'll be responsible for

👋

Welcoming patients

Welcoming and checking in patients at the front desk.
📞

Managing inquiries

Answering phones and managing email enquiries professionally and efficiently.
📅

Booking appointments

Booking, rescheduling and managing appointments using our RIS system (Karisma).

Key criteria

👥

Customer service experience

Proven experience delivering exceptional customer service in busy environments.

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💻

Digital systems proficiency

Strong computer skills with confidence in using booking software.

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📚

Medical terminology knowledge

Comfortable learning and using medical terminology effectively.

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Meet the team

About the company

View your fit

5 criteria for this job
Customer service experience
Proven experience delivering exceptional customer service in busy environments.

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Digital systems proficiency
Strong computer skills with confidence in using booking software.

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Medical terminology knowledge
Comfortable learning and using medical terminology effectively.

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Communication skills
Strong communication skills for professional patient interactions.

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Team collaboration
Demonstrated ability to work collaboratively in a team environment.

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