Member Service Consultant - People First Bank, Whyalla Branch
About the job
This job as a Customer Service Consultant at People’s First Bank is all about being the welcoming face for customers and providing high-quality service. You will play a vital role in supporting customers on their financial journeys while working in a collaborative and friendly team environment. With flexible part-time hours, this opportunity allows you to grow professionally and make a positive impact in the community.
You'll be responsible for
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Assisting customers
Helping customers with their transactional needs and enquiries, making banking easy and accessible.💬
Engaging in conversations
Conducting quality in-depth conversations to identify the right solutions for customers' individual needs.❤️
Building relationships
Creating deep and meaningful relationships with customers to support their long-term financial goals.Key criteria
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Customer service experience
Demonstrated experience providing positive customer service interactions.View
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Digital systems proficiency
Comfortable learning and using various digital banking systems.View
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Cash-handling experience
Experience managing cash transactions accurately and efficiently.View
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