About the job
As a Member Solutions Consultant at RAC, you will be the first point of contact for over 1.3 million members, delivering efficient and personalized solutions that help them get back on the road. This job is about creating sustainable value and driving meaningful change across WA, all while being part of a supportive and motivated team. Join us in a culture that celebrates growth, collaboration, and success!
You'll be responsible for
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Providing support and guidance
Be the first point of contact for around 50–60 RAC members each day, offering reassurance and assistance.🎯
Delivering tailored solutions
Understand individual needs and offer personalized solutions to members.✅
Meeting compliance requirements
Ensure adherence to regulatory standards in all interactions with members.Key criteria
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Computer literacy
Strong skills in navigating multiple systems for member support.View
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Experience in fast-paced environments
Proven experience meeting KPIs and sales targets individually and as part of a team.View
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Clear communication skills
Demonstrated ability to build rapport and engage confidently with members.View
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