RAC WA14 jobs

Member Solutions Consultant

JuniorMid levelFull-timeOfficeJoondalup WA 6027, AustraliaWest Perth WA 6005, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As a Member Solutions Consultant at RAC, you will be the first point of contact for over 1.3 million members, delivering efficient and personalized solutions that help them get back on the road. This job is about creating sustainable value and driving meaningful change across WA, all while being part of a supportive and motivated team. Join us in a culture that celebrates growth, collaboration, and success!

You'll be responsible for

📞

Providing support and guidance

Be the first point of contact for around 50–60 RAC members each day, offering reassurance and assistance.
🎯

Delivering tailored solutions

Understand individual needs and offer personalized solutions to members.
✅

Meeting compliance requirements

Ensure adherence to regulatory standards in all interactions with members.

Key criteria

💻

Computer literacy

Strong skills in navigating multiple systems for member support.

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📈

Experience in fast-paced environments

Proven experience meeting KPIs and sales targets individually and as part of a team.

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🗣️

Clear communication skills

Demonstrated ability to build rapport and engage confidently with members.

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View more

Meet the team

About the company

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Apply on RAC WA
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4 criteria for this job
Computer literacy
Strong skills in navigating multiple systems for member support.

View

Experience in fast-paced environments
Proven experience meeting KPIs and sales targets individually and as part of a team.

View

Clear communication skills
Demonstrated ability to build rapport and engage confidently with members.

View

Empathy and resilience
Experience supporting members through challenging situations with understanding.

View

A meaningful career starts with a match

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