MEMBERSHIP ADVISOR - MASTER ELECTRICIANS AUSTRALIA, FORTITUDE VALLEY, QLD (HYBRID)
About the job
An exciting opportunity awaits as an Administration Specialist at Master Electricians Australia! This job is all about delivering outstanding customer service while being the first point of contact for members and stakeholders. The team thrives on collaboration and support, offering a flexible work environment and a commitment to wellness initiatives.
You'll be responsible for
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Acting as the first point of contact
Supporting existing members and engaging prospective members through effective communication.🗂️
Managing membership administration
Handling account enquiries, renewals, changes, cancellations, and debtor follow-up.📞
Conducting proactive member care calls
Strengthening engagement and helping members maximise the value of their membership.Key criteria
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2+ years customer service experience
Proven background in delivering exceptional customer service.View
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CRM software proficiency
Experience managing and maintaining accurate membership records.View
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Relationship management skills
Demonstrated ability to engage diverse stakeholders effectively.View
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