EML Group2 followers57 jobs

Mobile Case Manager

Mid levelFull-timeHybridSydney NSW, AustraliaProfessional servicesCustomer service and supportPeople and culturePosted 3 months ago
View your fit0 of 9 criteria met

About the job

The Mobile Case Manager position at EML is an exciting opportunity to make a positive impact on individuals' lives every day. This role is vital in helping people navigate their return-to-work journey through personalized claims management and support. EML values a collaborative and inclusive culture, ensuring that every team member feels valued and empowered to grow in their career.

You'll be responsible for

🤝

Delivering personalised assistance

Deliver personalised face-to-face assistance to workers and employers over a defined period of time as agreed with the Case Manager.
💬

Providing compensation advice

Provide workers compensation advice to stakeholders including workers, employers and providers.
🏢

Conducting community visits

Conduct community visits inclusive of but not limited to work sites or medical clinics.

Skills you'll need

🗂️

Case management experience

Proven case management experience and ability to return people to the workforce.
📜

Knowledge of legislation

Knowledge of the NSW workers compensation legislation and regulations.
🤝

Conflict resolution skills

Effective listener and conflict resolution skills to understand the needs of people recovering from injuries.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Proven case management experience
Demonstrated ability to support workers' return to the workforce.

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Knowledge of NSW workers compensation legislation
Understanding of relevant laws and regulations for effective claims management.

View

Effective listening and conflict resolution skills
Ability to understand and address the needs of individuals recovering from injuries.

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Attention to detail and organisational skills
Proficient in managing documentation and communication effectively.

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Valid NSW driver's licence and vehicle
Possession of a reliable vehicle with a 5-star ANCAP rating.

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