EML Group2 followers57 jobs

Mobile Case Manager

Mid levelFull-timeHybridSydney NSW, AustraliaProfessional servicesCustomer service and supportPeople and culturePosted 1 month ago
View your fit0 of 9 criteria met

About the job

This job is about making a positive impact on individuals' lives through effective claims management in the Workers Compensation and Personal Injury sector. By joining EML, you will have the opportunity to support injured workers in their return-to-work journey, fostering a culture of learning and growth. The team values collaboration and inclusivity, ensuring that everyone feels valued and respected.

You'll be responsible for

🤗

Delivering personalised assistance

Providing face-to-face assistance to workers and employers to support their return to work journey.
💼

Providing compensation advice

Offering workers’ compensation advice to stakeholders, including workers, employers, and providers.
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Conducting community visits

Visiting work sites or medical clinics to ensure effective claims management and support.

Skills you'll need

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Rehabilitation / Return to Work knowledge

Strong knowledge and experience in rehabilitation and return to work processes is ideal for this job.
📜

NSW workers’ compensation legislation knowledge

Understanding of the NSW workers’ compensation legislation and regulations is crucial for effective claims management.
🤝

Conflict resolution skills

Effective listening and conflict resolution skills are necessary to understand the needs of individuals recovering from injuries.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Rehabilitation and return to work knowledge
Demonstrated experience in rehabilitation and return to work processes.

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NSW workers' compensation legislation knowledge
Understanding of relevant legislation and regulations in NSW.

View

Effective listening and conflict resolution skills
Proven ability to understand and address the needs of injured workers.

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Attention to detail and organizational skills
Strong written and verbal communication with excellent organizational abilities.

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Current unrestricted NSW driver's license
Valid license for travel within the Western Sydney region.

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