Night Auditor
About the job
Join Accor, where life pulses with passion! As a Heartist®, you will provide exceptional customer service in a vibrant hotel environment, ensuring guests have memorable experiences. This job offers a supportive atmosphere for personal and professional growth, along with opportunities to explore various hospitality careers worldwide.
You'll be responsible for
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Providing exceptional customer service
Responding to guest requests promptly, efficiently, and courteously during check-in, check-out, and throughout their stay.🤝
Attending to guest requests
Leading by example to other team members by being proactive and resourceful in addressing guest needs.🕒
Assisting with night audit process
Correctly posting all hotel revenue for the day, identifying discrepancies, and producing a complete night audit report thoroughly and accurately.Key criteria
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Experience in high-volume luxury service
Demonstrated experience in delivering exceptional service in busy environments.View
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Strong communication skills
Proven ability to communicate effectively with guests and team members.View
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Availability for flexible shifts
Willingness to work varied hours, including weekends and holidays.View
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