About the job
The Night Auditor at The Tasman, a Luxury Collection Hotel, Hobart, plays a vital role in creating memorable experiences for guests. This job is all about delivering exceptional service, managing guest interactions, and ensuring every detail is taken care of. The team thrives on collaboration, warmth, and a shared passion for hospitality.
You'll be responsible for
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Welcoming guests
Supporting all areas of Front Office, the Night Auditor welcomes guests with warmth and elegance, ensuring a seamless guest experience.🛎️
Managing check-ins and check-outs
Overseeing guest arrivals and departures, managing check-ins and check-outs, and processing secure payments.📞
Responding to guest requests
Responding promptly and professionally to guest enquiries, requests, and concerns, liaising with the appropriate department where required.Key criteria
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2+ years in customer service
Experience in Front Desk or similar service roles is essential.View
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Strong attention to detail
Critical for ensuring accuracy in financial and guest-related tasks.View
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Exceptional communication skills
Ability to engage and connect with guests effectively.View
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