Minor International52 jobs

Night Guest Service Agent

JuniorFull-timeOfficeGold Coast QLD, AustraliaCustomer servicePosted 1 day agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Night Guest Service Agent position at Avani Broadbeach Residences is all about creating memorable guest experiences in a vibrant hospitality environment. This job plays a vital role in ensuring guests feel welcomed and supported throughout their stay, from check-in to check-out. The team thrives on delivering exceptional service with warmth and professionalism, fostering a culture of collaboration and personal growth.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

👋

Welcoming guests

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
📅

Processing reservations

Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
🤝

Offering assistance

Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Key criteria

🏨

Hospitality service experience

Demonstrated background in high-quality service within hospitality.

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🗣️

Effective communication skills

Proven ability to articulate information clearly across various mediums.

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🌟

Guest satisfaction focus

Experience fostering positive guest experiences and resolving issues.

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A meaningful career starts with a match

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View your fit

4 criteria for this job
Hospitality service experience
Demonstrated background in high-quality service within hospitality.

View

Effective communication skills
Proven ability to articulate information clearly across various mediums.

View

Guest satisfaction focus
Experience fostering positive guest experiences and resolving issues.

View

Flexible work schedule
Fully committed to dynamic schedules, including weekends and holidays.

View