Officer Customer Service Bullion Room
About the job
This job is about being the welcoming presence at The Perth Mint, where you'll help customers navigate the world of precious metals with care and confidence. Your role is crucial in ensuring that every interaction is positive, informative, and secure. The team thrives on collaboration, empathy, and a shared commitment to excellence, making it a truly rewarding place to work.
You'll be responsible for
👥
Guiding customers
Being the friendly face behind the counter, helping customers trade bullion and sell unwanted gold jewellery with care and confidence.🔬
Testing gold purity
Using tools to test the purity of gold and ensuring accurate information is provided to customers.📈
Maintaining records
Checking daily purchases, updating records, and assisting with Click & Collect orders to keep operations smooth.Key criteria
🤝
Customer service experience
Demonstrated experience in customer service or sales roles.View
🔍
Attention to detail
Proven ability to verify information and spot discrepancies.View
🛠️
Familiarity with testing tools
Experience using tools like XRF machines for gold purity testing.View
View more
