Gold Corporation - The Perth Mint10 jobs

Officer Customer Service Retail

JuniorFull-timeOfficePerth, WA, AustraliaAdministrationPeople and cultureCustomer servicePosted 5 days ago
View your fit0 of 9 criteria met

About the job

This job offers an exciting opportunity to join The Perth Mint's Retail Customer Service Team for a 3-month parental leave cover. Making a real difference in customers' day-to-day experiences, you'll be part of a diverse team that values trust and connection. The Perth Mint is committed to creating an inclusive workplace where everyone can thrive and feel supported.

You'll be responsible for

📞

Providing customer support

Making interactions smooth, simple, and supportive for customers by answering questions and processing orders.
✅

Ensuring customer satisfaction

Following up to ensure that customers receive their orders as expected and addressing any concerns.
👥

Collaborating with the team

Working closely with team members to foster a supportive and efficient work environment.

Skills you'll need

💬

Customer service experience

Demonstrated ability to listen well, communicate clearly, and keep things organized in a busy environment.
🔍

Attention to detail

A keen eye for detail and a proactive mindset to ensure tasks are completed accurately.
💻

Tech-savvy

Comfortable using email and phone, as well as the technology that supports customer service operations.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Demonstrated experience in customer service roles, ensuring satisfaction.

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Communication skills
Proven ability to communicate clearly via email and phone.

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Organisational skills
Strong organisational skills to manage tasks effectively in busy environments.

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Team player mindset
Experience collaborating and providing support within a team setting.

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Attention to detail
Proven track record of maintaining accuracy and thoroughness in work.

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