About the job
Joining MYOB means becoming part of a team that is dedicated to helping businesses thrive. As a member of the Superannuation team, you will play a crucial role in ensuring financial security for employees while also contributing to the overall success of businesses in Australia and New Zealand. The team values collaboration, innovation, and a commitment to continuous improvement, making it a fantastic environment for personal and professional growth.
You'll be responsible for
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Completing setup and change requests
Complete new setup and customer change requests within agreed service levels.🛠️
Resolving issues and educating customers
Resolve issues while taking opportunities to educate customers with the aim of making things easier long term.🤝
Liaising with partners
Liaise with internal and external partners to troubleshoot and process superannuation related refunds and failed payments.Key criteria
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Customer-facing experience
Demonstrated experience in roles blending business and technical support.View
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Basic accounting knowledge
Understanding of accounting concepts and financial transactions.View
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Attention to detail
Proven track record of accuracy and completeness in tasks.View
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