Operations Coordinator | Full-Time | Brisbane
About the job
The Operations Coordinator at Tiffany & Co. plays a vital role in ensuring excellence in customer service and operational efficiency. By overseeing all aspects of the Back of House, this job contributes to creating memorable experiences for customers during significant milestones in their lives. The team thrives on collaboration and a shared commitment to upholding the Tiffany brand's legacy.
You'll be responsible for
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Managing repair and service orders
Ensure all repair and service orders are managed and completed in a timely manner, meeting the company's service quality standards.📞
Responding to customer inquiries
Ensure that all customer inquiries, via telephone, email or in person, are responded to appropriately and in a timely manner.❤️
Building customer relationships
Apply consultative selling and product knowledge to develop ongoing customer relationships and confidence.Key criteria
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1-2 years retail stock management experience
Experience managing inventory, ideally in the jewelry sector.View
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Problem-solving ability
Demonstrated capability to resolve issues effectively.View
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Strong customer service ethics
Commitment to delivering exceptional service experiences.View
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