Urban Utilities1 follower12 jobs

Operations Hub Support Officer

JuniorMid levelFull-timeHybridFortitude Valley QLD, AustraliaAdministrationCustomer service and supportPosted 4 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The Operations Hub Support Officer at Urban Utilities plays a crucial role in enriching the quality of life for over 1.5 million residents in South East Queensland. This job is all about ensuring the safe and efficient delivery of water services while supporting a dedicated team in a dynamic environment. The team thrives on collaboration and is committed to providing exceptional service to the community.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🔧

Supporting control room operators

Supporting control room operators and crew leaders in monitoring, control, and operations of Urban Utilities water and sewerage networks.
⚙️

Ensuring operational performance

Ensuring real-time simultaneous operations and operational performance to prevent and respond to service interruptions.
🌈

Providing exceptional customer experience

Providing an exceptional experience to Urban Utilities customers and delivery partners.

Key criteria

🔗

Stakeholder engagement experience

Proven experience engaging with internal and external stakeholders.

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🛠️

Work control and permitting knowledge

Experience with work control and permitting principles.

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💻

Microsoft products proficiency

Proven experience with standard Microsoft software applications.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Stakeholder engagement experience
Proven experience engaging with internal and external stakeholders.

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Work control and permitting knowledge
Experience with work control and permitting principles.

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Microsoft products proficiency
Proven experience with standard Microsoft software applications.

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Water industry experience
Experience in the water industry or customer service sector is desirable.

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Priority management skills
Ability to manage conflicting priorities in time-critical operations.

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